Returns

We want you to be 100% happy with your Tealeavz purchase.

Please contact us if you are not 100% satisfied with your purchase. Unfortunately food products, such as tea, are not returnable. You may return ceramic or glass items for a store credit or refund, minus restocking fee, within 30 days of receiving your order. We offer exchanges or returns for ceramic or glass products broken upon receipt, not due to misuse. You will need to provide pictures of the damaged product and damaged packaging.

Product Exchange and Refund Procedure 

Contact us at info@tealeavz.com to request return approval. Please include your name, order number, item(s) you wish to return, and the reason for return. Specify how you'd like to proceed: 1) full merchandise credit to tealeavz.com, shipping fees excluded, 2) refund back to your original payment method minus a 20% restocking fee, shipping fees excluded, or 3) product exchange.

You will receive a response from us within two business days with an RMA and return shipping instructions. Product will not be accepted without an RMA number.

Once we have received the returned product in good condition, we'll proceed as requested. Please note: Shipping charges will not be credited or refunded.
★ Reviews

Customers Share

185 reviews
87%
(161)
7%
(13)
3%
(5)
2%
(3)
2%
(3)
Perfect for late afternoon tea!

Just opening the bag of Dancing Vanilla Bean was a treat to the delightful scent of the loose tea leaves. Perfect for late afternoon or with dinner due to being caffeine free. I enjoy it most with a touch of rock sugar. Will definitely order again along with the rock sugar!

Samurai spirit chai

I’ve been searching for months for a Teavana chai replacement and this is it for me. I love it!

SMELLS SO GOOD

I love this tea so much! It smells insanely good (and by extension tastes good too) and helps soothe bloating and my digestion system after a meal. Would highly recommend. I throw about a spoonful of sugar rocks in it too, it fits well with a little bit of sweetness.

SAMURAI SPIRIT MATE

Wonderful

Wonderful